Cancelling an order
You can cancel until the kitchen starts preparing your order. Call or WhatsApp +91 73492 03006 with your order number and we refund it in full. Once your order is being prepared, it cannot be cancelled.
Something wrong with your order
If an item is missing, wrong or not as it should be, tell us within 2 hours of delivery or pickup, with a photo if you can. We will replace the item or refund it.
How refunds are paid
Online payments are refunded to the same card, UPI or account through Razorpay, usually within 5 to 7 working days of our approval. Orders paid on delivery or pickup are refunded by UPI or bank transfer.
Table bookings
Table bookings are free. If your plans change, please let us know so we can offer the table to someone else.
Vegan Heat is run by Sun and Life Restaurants Private Limited, 6th Floor, Nova Regency, No. 26, 2nd Main Road, Ashwini Layout, Bengaluru 560047.